Frequently Asked Questions

Everything you need to know about curating your dream home with Casa & Beyond.

What is the typical shipping timeframe for furniture items?

Standard furniture orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.

Do you offer international shipping?

Currently, Casa & Beyond ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.

What is your return policy for home decor?

We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your package in real-time.

Are your materials sustainably sourced?

Yes, we prioritize eco-friendly manufacturing. Our wood products are FSC-certified, and we partner with artisans who utilize sustainable production methods.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.